Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are displayed seperately in the shop basket.
They depend on the country where the products are delivered to as well as the volume of the product.

Which payment methods are accepted in the Online Shop?
How long will delivery take?

– Products in stock will be delivered within 2 weeks.
– Backorders can take up to 6 weeks.

How secure is shopping in the Online Shop? Is my data protected?

check our privacy policy: PRIVACY

Do I receive an invoice for my order?

Business customers ( with VAT number) will receive an invoice.

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